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Introduction for administrators

Publishing helps you manage what your congregants can access on Church Center. You can create custom pages, change the navigation, and share sermon content.

Manage pages

Each product you're subscribed to has a built-in page on Church Center, and those pages can be managed in the product itself.

You can create a custom home page, and depending on your Publishing subscription level, you can create additional custom pages with your content, links to Forms, and videos.

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Once you create a page, you can immediately add it to the navigationor wait to release it to Church Center.

Notice

You can also create Sermon channels for people to watch messages from your church, and customize the color scheme of Church Center to match your church branding. 

Activate the Church Center mobile app

Church Center is the public-facing place for all the pages you create. It can be used as an app, website, or both! Follow the steps below to activate the Church Center mobile app.

  1. Select the Customize page from the top navigation bar.

  2. Select the Mobile app tab at the top of the page.

  3. Use the toggle next to Church Center mobile app to activate/deactivate the app.

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Get help and support

If you get stuck and need a hand, Planning Center's support team is always here to help! Use the ? question mark icon in the toolbar to open the Help and support sidebar.

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From here you can:

  • Search online documentation for an instant answer to your question. The toolbar also suggests help articles based on the page you are currently viewing.

  • Access getting started resources or jump into Planning Center University (PCU). You can also connect with other Planning Center customers in the customer communities and see what's new by checking out the changelog.

  • Connect with a support agent for one-on-one help. You can send them an email directly from the toolbar, or schedule a phone call if you prefer.

Organization administrator requests

The following requests to Support can only be made by organization administrators:

  • Data removal or corrections you can't make yourself (undo old CSV imports, iCal imports, etc)

  • Request promotional pricing (legacy plans, church plants, Giving contract promotion)

  • Gain access to anything that was created and managed by someone else in the account

  • Restore or fully delete a canceled account

  • Disconnect a Stripe account

  • Request access to Giving (if there are no current Giving administrators in the account)

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