Introduction for Administrators

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Publishing helps you manage what your congregants can access on Church Center. You can create custom pages, change the navigation, and share sermon content.

Tip

If you cannot log in, follow the steps in this article.

Manage Pages

Each product you're subscribed to has a built-in page on Church Center, and those pages can be managed in the product itself.

Depending on your subscription, you can create custom pages with forms or links your congregants to access.

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Format custom pages to add links, images, and emojis.

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Once you create a page, you can immediately add it to the navigation, or you can wait to release it to Church Center.

Notice

You can also create Sermon channels for people to watch messages from your church, and you can change the color scheme of Church Center to match your church branding better. 

Enable Church Center

Church Center is the public-facing place for all the pages you create. It can be used as an app or as a website--or both! In order for your pages to be accessible, it has to be enabled.

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Get Help and Support

Our Support Team is always here to help! Use the ? at the top right of every page to find articles or open a ticket with Support.

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When you click that, you'll see this helpful dialog box.

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  1. Type in what you're looking for. This will search our online manual and return articles on that topic.

  2. Suggested articles are based on the page you're on when you click the question mark.

  3. View introduction articles, watch video tutorials, or browse documentation to be taken directly to our online manual.

  4. Send an email to our Support Team. For the most efficient support, be sure to include specifics about what you're working with. When you submit your questions from here, we receive lots of information about your account, including the page you're viewing, which allows for fast and accurate support for your request.

    Tip

    Planning Center Support is dedicated to getting you an email response within an hour by investigating the issue in detail, asking for help from other seasoned team members, or even consulting a developer, if necessary. This type of direct assistance and shared knowledge is unavailable on the phone.

Organization Administrator Requests

These requests to Support can only be made by organization administrators:

  • Data removal or corrections you can't make yourself (undo old CSV imports, iCal imports, etc)

  • Request promotional pricing (legacy plans, church plants, Giving contract promotion)

  • Gain access to anything that was created and managed by someone else in the account

  • Restore or fully delete a canceled account

  • Disconnect a Stripe account

  • Request access to Giving (if there are no current Giving administrators in the account)

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